|BAIN Group Consulting||
What a Facilitator Does
A Facilitator is a process expert; we look after the process so participants can focus 100% on the content. We help groups achieve their goals in the fastest, most effective way possible by employing techniques based on the sciences of behavioural analysis, group dynamics, conflict resolution, effective communication, human systems and design theory. We design processes that balance participation and results in a way that creates wise, sustainable decisions that has the support of everyone involved.
Professional Facilitation Services
We provide professional facilitation services that include both design and implementation of:
How Can Facilitation Help (aka ROI of Facilitation)
Professional facilitation services help groups make better, faster, more sustainable decisions and why does that matter:
Our facilitators can help your group or organization make the best decisions, saving you money and time - freeing up resources to add more value to your organization / shareholders / clients / customers.
Kimberly offers workshops and training in facilitation both as public workshops and as in-service training programs. Workshops include: How to Increase the Return on Investment of Your Meetings; So You Want to Consult the Public; The Facilitator as Vacuum Monster Slayer; Facilitation Skills for Leaders; The Ethical Facilitator. For more information or to discuss a tailored workshop for your group or organization please contact our office.
Conflict Resolution Service
Our Partners have a wide range of skills and experience to bring to your organization to help you solve complex problems. Clients often calls us the Fixers and bring us in to solve problems in a respectful, timely, cost effective and sustainable manner. Problems we have solved in the past include: supply chain management, customer relationship management, globalization, connecting globally dispersed and culturally diverse teams, board governance issues and human resource/resource management issues. Mark also has specialist skills in business start-up operations. Call our office with your problems today.
Our Partners pride themselves in achieving lasting results for our clients. Each of our contracts includes a written guarantee that the contract will be completed on time and within budget. At the outset of each contract metrics and targets are identified, we then track and report against those throughout the contract to ensure we are achieving the results necessary to effect the lasting change that is required to move your organization towards your highest potential. Examples of results we have achieved for our clients: a process mapping exercise uncovered a $15M error for one organization that once corrected moved the organization from a pension liability situation to one where further investments in staffing were possible. Another organization that had been paralyzed for more than a year because of conflicting demands from their stakeholders, moved forward successfully with a consensus-based strategic plan, supported by all stakeholders, and is now in their 6th year of successful operations and still enjoy excellent stakeholder relations. An office where interpersonal relations were so bad that on two occasions police had been called to break up fights and restraining orders were in place between team members, is now functioning in a professional manner, meeting its mission critical objectives and exceeded its performance targets two years in a row.